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Dipl. Ing. Mark Haacke

Dipl. Ing. (FH) Achim Gleich

Training on market surveillance, SAGA and recalls – automotive (formerly RAPEX)

This training has a focus on automotive products, but also shows the parallels to other consumer products.

Event dates:
10.06.2025 - 11.06.2025 l City: Frankfurt on the Main l hybrid l german
03.07.2025 - 04.07.2025 l City: Frankfurt on the Main l hybrid l german
01.10.2025 - 02.10.2025 l City: Frankfurt on the Main l hybrid l german
10.12.2025 - 11.12.2025 l City: Frankfurt on the Main l hybrid l german
12.12.2025 - 13.12.2025 l City: Frankfurt on the Main l hybrid l english
  • *Type of training

    open:
    from 2 places: 5% discount
    from 4 places: 10% discount

    in-house:
    up to 4 participants: 3990,00€
    5th-8th participants each 690,00€ surcharge
    9th-15th participants each 490,00€ surcharge

    *Choose from one of the scheduled dates

    Desired date

    Handout

Description

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More Information

In Germany, the EU and other regions of the world, there are strict requirements for the market surveillance of products and the recall of defective products.

Automotive products are still at the forefront when it comes to the number and scope of recalls.

The legislator initially describes the requirements in general terms via corresponding laws and ordinances such as the Product Safety Act, laws in civil law (BGB), the Market Surveillance Ordinance, the Product Liability Ordinance or the Product Safety Regulation (GPSR), which became mandatory in December 2024.

There are so-called “lex-specialis” for certain products. These are legal regulations that govern the handling of market surveillance.

In the training course “Market surveillance, SAGA risk assessment (formerly RAPEX) and recall management for the automotive industry”, consisting of 3 modules, the focus is therefore on the requirements for market surveillance from the EU Framework Regulation 2018/858.

In the training course, participants learn about the rights and obligations of the approval holder and the approval authority or market surveillance authority.

The difference between non-conformity and hazard is a key point here if a SAGA risk assessment (formerly RAPEX) is to be carried out and products ultimately have to be withdrawn from the market.

Optionally, a risk assessment according to ODI (sub-organization of the NHTSA) – for the North American market – can also be focused on.

The various stages of a remedial action (service action, recall, etc.) are explained in the 3rd module of the training course.

Learning Goal

Our training course on market surveillance SAGA risk assessment (formerly RAPEX) and recalls for the automotive industry is designed to give you as a participant quick and easy access to this complex topic.

Important regulations and legal acts are highlighted and explained how you can implement them in practice.

As a participant, you will learn how to use tools and methods to identify deviations and risks.

The focus is on a reliable assessment of the risk posed by a product.

With the SAGA risk assessment, the European authorities have created a uniform standard to assess the risk in a systematic and structured way.

Using the risk assessment according to SAGA, you will practise on at least 2 different practical cases which criteria must be taken into account in order to be able to reliably assess a product defect and derive appropriate measures.

After this training

  • know your obligation regarding product and market surveillance.
  • you have the knowledge of the most important legal requirements according to the (EU) 2018/858, the ProdSG, ProdHG and further standards.
  • you know what rights and obligations the market surveillance authorities have.
  • know the SAGA portal and its function.
  • you can carry out a risk assessment in accordance with SAGA.
  • understand the process of a recall and can actively support recall management.
  • What awaits you
  • This course focuses on products for the automotive industry.
  • For other products, we have corresponding alternative training courses in our program that take into account their specific regulations and methods.
  • In addition to those responsible for market surveillance and recalls, the training is also important for employees who perform tasks as PSB/PSCR (Product Safety & Compliance Responsible).
  • As part of an in-house training, which we can offer from 4 participants, we set the focus of the content according to your needs and requirements.
  • Small quizzes, moderated discussion rounds and practical exercises make it easier to consolidate what you have learned.

Content

Module 1

  • General requirements for market surveillance
  • General legal basis for market surveillance, product liability, product safety and recalls (national and EU)
  • automotive specific legal bases and safeguard clauses (EU) 2018/858
  • Reasons for recalls
  • Market surveillance authorities – duties and powers

Module 2

  • SAGA Portal / Safety Gate
  • SAGA risk assessment
  • At least 2 practical exercises to create a SAGA risk assessment
  • Hazard and nonconformity

Module 3

  • Discontinuation measures and issuing product warnings
  • Recall management based on a fictitious example
  • Communication with authorities and customers
  • Monitoring the effectiveness of measures

Group of participants

  • Complaints management employees
  • Person responsible for market surveillance and recalls designated by the authority
  • PSB (Product Safety Officer)
  • PSCR (Product Safety & Conformity Representative)
  • Specialists and executives from quality assurance and quality management
  • Development employees
  • Distribution and Aftersales
  • Supply industry and service providers
  • Authorities and technical services
  • Interested

Formats and dates

The training course on market surveillance & recalls is designed as a two-day course with a very high level of practical relevance.

In combination with our other training courses, you can create your own personal learning path and achieve the qualification you are aiming for in a targeted manner.

You can choose to take part in our open events or an in-house training course.

For open events you can find the dates in our event calendar.

We organize in-house training courses according to your wishes – you choose the date and let us know the number of participants – we can offer you a wide range of options from 4 to 300 participants. You also determine the venue according to your needs – at your location, at our location, in a seminar hotel or online/hybrid.

You have the choice between German- / and English-language events.

Conclusion

You end the training with a learning success check. This serves on the one hand your own evaluation of the learning success, but also our internal quality management.

  • After completion of the event you will receive a certificate, as proof of the acquired qualification.
10.06.2025 - 11.06.2025 l City: Frankfurt on the Main l hybrid l german
03.07.2025 - 04.07.2025 l City: Frankfurt on the Main l hybrid l german
01.10.2025 - 02.10.2025 l City: Frankfurt on the Main l hybrid l german
10.12.2025 - 11.12.2025 l City: Frankfurt on the Main l hybrid l german
12.12.2025 - 13.12.2025 l City: Frankfurt on the Main l hybrid l english

Dipl. Ing. Mark Haacke

Engineer, Managing Director of Mark Haacke Training & Consulting GmbH

With more than 25 years of professional experience in the automotive industry and over 20 years of experience with legal requirements, he is the head of operations and is always involved in projects and training. His CV is characterized by many stations – among others as an expert of an officially recognized monitoring organization, homologation engineer at a supplier, single point
of contact for recalls to two carlines at an international vehicle manufacturer and 6 years as head of
Conformity of Production. Mark Haacke is also actively involved beyond his professional duties, e.g. in numerous expert panels and various VDA-QMC working groups.

Dipl. Ing. (FH) Achim Gleich

Managing Director IPR consulting - Ingenieurbüro Achim Gleich

With 20 years of experience in product approval and testing as well as auditing of approval-relevant requirements (GRA) for the KBA, many projects with approval authorities and preparation of customers for initial assessment and type approval extensions up to recall coordination have already been completed operationally or are currently in progress. His curriculum vitae shows various positions in responsible management positions in the field of management systems including test laboratory management, product certification and approval as well as the topics of process optimization, LEAN management and management system optimization and product optimization.
In addition, Achim Gleich is active as a trainer for VDA-QMC for automotive methods as well as in the field of product safety (PSCR, Product Compliance System) and product evaluation (CoP, EOS, field failure analysis) and in auditor training for certifiers.

Additional information

Date

24.02.2025, 13.05.2025, 01.10.2025, 10.12.2025, 12.12.2025