Recall manager

Description

A product recall means a high risk to your image and high costs for you and your company. The cost risk increases due to variables in the cost structure of external service providers who support you in carrying out the recall. At the latest when your liability insurance company audits your invoices, non-transparent pricing and invoicing of hours worked by your external service providers becomes a cost risk that also affects you.

Entrust us with the complete coordination of your product recall – at a fixed price that includes all the necessary activities.

Your advantage:

• Calculable costs thanks to a fixed price
• Short-term availability
• 100% fulfillment of legal obligations
• High level of technical expertise and established processes and workflows
• Direct contact for the authorities, your suppliers and your employees.
• Large network of service providers for all tasks involved in complete recall management

The price includes:

• Coordination of all activities
  • Error and root cause analysis
  • Communication with authorities, case reporting and ongoing
  • Communication with insurance company
  • Coordination of customer communication
  • Coordination of supplier management – acquisition of suppliers for the fastest possible supply of spare parts
  • Coordination of internal activities
  • Coordination of the development of measures
  • Coordination of the repair process
  • Tracking the fulfillment rate and other key figures
  • Elaboration of lessons learned

Base price

39,900/month