Instructor-led training 2 days

Training: Market Surveillance, SAGA Risk Assessment & Recall Management (English / German)

Unverified overall ratings (22 customer reviews)

from 490,00 €

Legal requirements for market surveillance apply to economic operators placing products on the market, manufacturers and their authorized representatives, as well as the authorities themselves.

In addition to non-conformities, hazards arising from products regularly result in recalls.

Particularly with regard to hazards, it is essential to know and understand the relevant criteria. This training therefore focuses on 6 hours of practical exercises, in which a complete risk assessment according to SAGA is conducted using 3 exemplary cases.

Price Overview (net) · 2 days
VariantBudgetBalancedPremium
Open training — per participant
2-day890 €1.090 €1.290 €
In-house — base incl. 4 participants
Base3.290 €3.990 €4.690 €
+ per participant 5–8390 €490 €590 €
+ per participant 9+245 €290 €345 €
Scope of services per package
ServiceBudgetBalancedPremium
Handout
Learning assessment + certificate
Practical exercises tailored to customer requirements
Duration 2 days
Price (net) —
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Description

Learning Objective

Our training on market surveillance, SAGA risk assessment, and recalls is designed to provide participants with clear and efficient access to this complex topic.

Key regulations and legal acts are outlined, detailing how to implement the relevant requirements in operational practice.

Participants learn how to apply tools for detecting non-conformities and risks, as well as how to reliably assess identified defects and risks.

Using the SAGA risk assessment methodology, you will practice on a practical case study to determine the criteria required to evaluate a product defect reliably and derive appropriate corrective actions.

 

What to Expect

The training is offered in three industry-specific variants:

a) Automotive products

b) Mechanical and plant engineering products

c) Technical consumer products

 

As part of an in-house training course, which we offer for groups of 4 or more participants, we align the curriculum with your specific needs and requirements.

Short quizzes, moderated discussions, and practical exercises reinforce the acquired knowledge.

 

Content

  • Legal foundations: GPSR (EU) 2023/988, ProdSG, and safeguard clauses of (EU) 2018/858
  • Reasons for recalls and product safety warnings
  • Statutory requirements and their practical implementation
  • Market surveillance authorities – duties and powers
  • SAGA portal / Safety Gate
  • SAGA risk assessment
  • Hazard and non-compliance
  • Corrective actions – mandatory recalls and voluntary measures
  • Recall Management

 

Target Audience

  • Economic operators in general (distributors, importers, manufacturers), as well as authorized representatives
  • PSB, PSCR, Product Compliance Managers
  • R&D personnel
  • Sales and Aftersales
  • Supply industry and service providers
  • Authorities and Technical Services
  • Interested professionals

 

Conclusion

You will complete the training with a learning assessment. This serves both for your personal evaluation of learning progress and for our internal quality management.

Upon completion of the event, you will receive a certificate as proof of the acquired qualification.

 

Contact

Require a customized proposal or have questions? Simply contact us. 

Available Dates

DateTimeLocationDurationSeats
16–17 Nov 202608:30–17:00Lucerne2-day15
13–14 Jan 202708:30–17:00Frankfurt am Main2-day15
17–18 Mar 202708:30–17:00Nuremberg2-day12
28–29 Apr 202708:30–17:00Frankfurt am Main2-day12
5–6 May 202708:30–17:00Lucerne2-day12
30 Jun–1 Jul 202708:30–17:00Lucerne2-day12
29–30 Sep 202708:30–17:00Lucerne2-day12
24–25 Nov 202708:30–17:00Lucerne2-day12
Mark Haacke

Mark Haacke

Founder & Managing Director

Compliance Engineering, Type Approval, Functional Safety

For over 25 years, Mark Haacke has combined deep technical expertise with regulatory foresight. He guides manufacturers from the early conceptual phase through to market launch, translating complex regulations into technical implementation during product development and modification, product failure analysis and assessment, and the definition of corrective actions.

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22 reviews for Training: Market Surveillance, SAGA Risk Assessment & Recall Management (English / German)

  1. Daniel Schirholz –

    Understandable and clear explanation.

    Unverified purchase. More information

  2. Yuichi Nakata –

    Honestly, it is difficult for me to catch up all conversations.

    Unverified purchase. More information

    • Mark Haacke –

      Thank you very much, we are aware that the training can also be very challenging for non-native English speakers due to the many technical terms.
      We have discussed this internally and considered how we can lower the language barrier here.
      In the future, we will provide handouts in the language preferred by the participant.

  3. Raab –

    Good, competent, but overall the training was too short with insufficient focus on analysis and moderation. The examples are too vague/general to develop relevant outcomes. More legislation and, above all, technical specifications and standards should be integrated here.

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  4. Christopher Nanig –

    Informative and practice-oriented training. The seminar also offers sound case studies, and Mr. Haacke addresses individual requirements effectively.

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  5. Waldemar Henning –

    Highly structured, very practical, and easy to understand; excellent, simply keep up the good work👍

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  6. Jan Enders –

    5 stars

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  7. Anonymous – Event July 2025 –

    Practical examples / Complex matters explained simply and clearly / The atmosphere / Simply outstanding

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  8. Gregor von Dugovics –

    Engaging presentation of a subject matter that can at times be rather dry.

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  9. Anonymous attendee of the event on October 1–2, 2025 –

    Subject matter that is at times dry is presented clearly with numerous practical examples. Integrated group exercises and discussions help participants engage more deeply with the material and gain a better understanding.

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  10. Rudi Pauls –

    Extensive expertise. Content was conveyed well, supported by practical exercise examples.

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  11. Michael Weiß –

    Clear, straightforward explanations during the seminar. Therefore, it is also effective for individuals who do not deal with these topics on a regular basis. Pacing, appropriate scheduling of breaks, group work.

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  12. Anonymous attendee –

    Practical relevance with examples

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  13. Erik Nissen –

    Very practical explanations and illustrations. Because the course does not merely convey theory, practical application is facilitated. The structure and organization of the training were excellent. The working atmosphere was very pleasant. The two days were highly engaging.

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  14. Christopher Nanig –

    Good seminar with excellent on-site support.

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  15. Bernd Widmann –

    Very good practical examples and exercises.

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  16. Manuel Orhan –

    A dry topic was brought to life through numerous examples.

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  17. Anonymous attendee –

    Team spirit

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  18. Marcel Fankhauser –

    Mark possesses outstanding expertise in the subject areas covered. For a non-expert, it can occasionally be challenging to follow the content.

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  19. Anonymous attendee –

    Professional and pleasant seminar delivery

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  20. Anonymous attendee –

    Practical relevance

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  21. Anonymous attendee –

    The practical exercises were overall very valuable and contributed significantly to comprehension. A slightly clearer structure would have further supported orientation and transfer into practice.

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  22. Anonymous attendee –

    All good

    Unverified purchase. More information

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