Case study from practice – Why a manufacturer voluntarily recalled a product
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Case study from practice – Why a manufacturer voluntarily recalled a product

What happened? It was about components on trucks. Through structured market surveillance, a customer had discovered that there were defects in a competitor’s product that led to accidents. Our customer then transferred this error pattern to his own product and checked whether it would also be conceivable for him. Via a well-founded risk assessment, he…

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